Alongside the inventory management and end-to-end visibilitythat DHL will provide for the replenishment of forward stockinglocations and deliveries to service technicians, it will alsomanage the reverse logistics of all parts to the Accuray centraldistribution center in Columbus, Ohio, USA. DHL’s sister divisions,DHL Express and DHL Global Forwarding, will provide support withair freight, ocean freight and time definite international shippingand customs clearance for Accuray outbound and inboundtransportation.
Jaime Hooker, VP, service logistics, DHL Supply Chain Americassaid, “As demand for Accuray technology and products continues togrow around the world, it is essential that they have astandardized logistics platform that gives them both theflexibility and reliability to respond swiftly to theirinternational customers’ service needs. Our new partnershiprepresents the perfect opportunity to demonstrate our ServiceLogistics team’s global capabilities and our commitment to keep ourservice promises anywhere, anytime in support of a truly vitalbusiness.”